Refund & Cancellation Policy

Last updated: 26 July 2026

1. Operator

Sarvavit AI is operated by Nevika Innovations Private Limited, a company incorporated under the Companies Act, 2013. Statutory details are available on request by email.

2. Subscription Plans

Sarvavit offers monthly and annual subscription plans. Charges are inclusive of applicable GST and processed in INR through Cashfree Payments India Private Limited.

3. Cancellation

• You may cancel your subscription at any time from your Account → Billing page.
• Cancellation stops future renewals. Access continues until the end of the current billing cycle.

4. Refunds

• 7-day cooling-off: First-time paid subscribers may request a full refund within 7 days of the initial charge if the service has not been materially used (defined as more than 100 agent runs).
• Renewals: Automatic renewals are non-refundable once the new billing cycle begins, except where required by law.
• Service failure: If Sarvavit is unavailable for more than 24 continuous hours in a billing cycle due to our fault, a pro-rated refund will be issued on request.
• Duplicate charges: Refunded in full within 7 working days of verification.

5. How to Request a Refund

Email support@sarvavit.ai from your registered email with your order ID and reason. Approved refunds are credited to the original payment method within 5–7 working days.

6. Chargebacks

Please contact us before initiating a bank chargeback. Unauthorised chargebacks may result in account suspension pending investigation.

7. Contact

Nevika Innovations Private Limited · support@sarvavit.ai · See our Contact page for registered address and grievance officer details.